IMPORTANT ANNOUNCEMENT - READ FIRST!
π’ Important Shipping & Operations Advisory (August 2025)
Dear valued customers,
Please be advised of the following temporary adjustments to our operations this August:
π Customer Service Unavailable
From August 3 to August 17, 2025, our customer service team will be unavailable. We kindly ask for your patience during this period, and we will attend to all inquiries as soon as we return.
π Shipping Pause
There will be no shipping operations from August 4 to August 17, 2025.
Hereβs what this means for your orders:
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ON HAND PIECES
β’ Cut-off for shipment: August 2, 2025 at 9:00 PM
β’ Orders placed on or before the cut-off will be shipped out on August 3, 2025.
β’ Orders placed after August 2 at 9:00 PM will be shipped starting August 17, 2025, once operations resume.
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π¦ PRE-ORDER PIECES
β’ Processing time for pre-order orders placed within these dates will not be affected.
β’ All pre-order pieces will still follow the standard 10β14 business days processing period before shipping.
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π Ordering Still Open
You may continue to place orders as usual during this period. Orders will be processed accordingly and queued for shipment once operations resume depending on your order category (ON HAND OR PRE-ORDER)
Payment Instructions for G cash or Bank Deposit Payments:
Payment Policy Reminder
We strictly verify all manual payments on our end. To ensure your order is processed promptly, we strongly recommend using InstaPay or other real-time fund transfer methods.
Please note:
We do not process pre-orders or ship on-hand items unless payment has been successfully reflected on our system. If you choose to use PESONet or other non-instant payment methods, processing may be delayed until funds are confirmed.
Thank you for your understanding and cooperation.
1. Pay the total amount reflected in your invoice in any of the following payment channels below:
BDO details:
Name: Anna Camille Flores
Account # 006790287891
Note:Β Kindly ensure that you are paying the correct amount. Over payments will not be refunded and is automatically forfeited.
3. By Camilla Team will validate and check your payment. Please expect a processing email within 24 hours.
For payments made via paypal/ credit and debit card payments, no need to email confirmation of payment.
G CASH, BDO AND BPI QR CODE BELOW
IMPORTANT: DO NOT FORGET TO UPLOAD YOUR PROOF OF PAYMENT HERE
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